Ciminelli Residential Portfolio at a Glance

1M+ SF

Residential Portfolio Under Management


Residential Units


Individual Properties

Apartment Building Management

The leasing side of market rate apartment management can be challenging as it is often a struggle to attract qualified, long-term, quality tenants to the property. To be successful in this area of real estate, managers need a certain skill set, connections, and ability to highlight the benefits of an available unit in an area, and that is just the beginning. The managers at Ciminielli not only have these skills sets and connections, but are proficient in many areas of residential leasing. The information below are just a few of the core building blocks used by Ciminelli to maintain our reputation as a leading management company in the industry. 


Be Specific:

When it comes to leads, using an approach that focuses on volume of leads rather than quality of leads is often destined for failure. This does not mean that a steady inflow of leads is not important, but rather, that effort to obtain leads through detailed targeting by understanding prospective tenants is an invaluable skill. Our leasing agents understand the importance of this and work hard to fully learn and understand the area of the property, identify potential tenants, and effectively reach them using effective demand-creating strategies. When this is done right, the result is a fast lease up process and buildings that are near full occupancy most of the time. Our leasing agents are proficient in these skills, landing you high quality tenants. 

Social Media:

To further communicate with prospective tenants, Ciminelli has taken to social media. Social media is an incredibly powerful tool that has allowed potential renters, current tenants, building owners, and managers to communicate quickly and easily on all things related to the property. Managing property imagery, replying to concerns and accolades, and highlighting available units is a time consuming task, but the use of social media can help pay big dividends to owners who choose management companies that are proficient in these channels. Ciminelli has a well-established track record of success using social media. 

Existing Tenants:

The relationship with existing tenants will also separate the best of the best market rate apartment managers from the rest. Because the existing tenants are a known relationship, you can easily understand the needs, revenue, and cost of the tenants. Chances are, your tenants know like minded people or people in a similar situation as them. When this is the case, the better service you provide could yield word of mouth referrals, bringing you low cost leads that are oftentimes high quality. This will help eliminate frustration that results from other lead sources. Having special events to gather tenants, appreciation programs, and casual interactions are all extremely important to the success of the operation. This is something that Ciminelli can help facilitate for your tenants.

There are a number of reasons why market rate apartment managers fail, but starting with these foundations of sound management has allowed Ciminelli to continually provide results for our clients. Our success has led us to be an industry leader and resource for apartment owners. We hope to be a resource for your Williamsville based property!

Learn More About Our Residential Management Services Contact us today

View Our Residential Properties

View Properties

Don't take our word for it

“Our board sat down with Ciminelli’s prospective new managers and were really impressed with the depth and breadth of services offered… the board is very confident we are not only improving our existence at Parkway, but we’re also saving money”

Craig A.,
Member Board of Managers, The Parkway Condominium

“The Ciminelli maintenance team is very respectful. We come first, which is huge. They’ve always done things timely, never waiting 2 or 3 weeks to complete maintenance requests, they are typically taken care of the day the request is submitted.”

Stephen T.,
Resident at The Sinclair

“The Mentholatum stood out quite dramatically because of the type of construction, the views, the big windows. We’ve enjoyed the personnel, they are very helpful.”

Bonnie S.,
Resident at The Mentholatum

Looking for more information about our residential management services?

Want to know but afraid to ask?

Keep up to date with the latest from our industry experts.

View Our Blog