As building owners ourselves, we understand the challenges of successful facilities management. Each property faces unique difficulties, but they all need dependable oversight to assist with upkeep and repairs. We often exceed our client’s expectations, providing them with higher returns on investment and tenant satisfaction.

Successful facilities management begins with establishing the right goals. We identify Key Performance Indicators and relevant benchmarking data to guide our progress towards realizing meaningful achievements. Additionally, we focus on our own internal processes using comparative analyses and satisfaction surveys to measure service levels and continue leading the industry in Rochester and beyond. 

A property portfolio that speaks for itself

Ciminelli's continually expanding managed portfolio of nearly 16 million square feet speaks volumes about our team's performance. With properties expanding beyond Rochester into several states, we continue to deliver innovative facilities management solutions for all types of clients, independent of geography. 

Responsive facilities management

Promoting clear communication allows us to handle requests quicker. We use a web-based work order system to coordinate our efforts between tenants and our staff, resolving problems in a timely manner. Lastly, we provide clients with detailed reports that highlight pertinent information to assist with tracking our goals.

 

Our Focus

  • Tenant Retention
  • Preventive Maintenance
  • Construction Management
  • Equipment Repairs/Replacement
  • Bank Equipment Maintenance
 
 

 

Looking for more information about our facilities management services?