Ciminelli regularly communicates with our building occupants and customers through scheduled visits and phone calls, and by utilizing the web.  We do this in an effort to understand their expectations, as well as to anticipate their future needs and plan accordingly.  We issue an annual quantitative and qualitative survey, asking for—and receiving—honest feedback on how we can improve in order to provide the best services possible.  We take these results seriously and, when appropriate, alter our delivery systems to enhance service to our survey respondents.