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Residential Portfolio Under Management
The first is preventive maintenance, which includes those items and tasks that help avoid issues down the road. Changing filters, keeping landscaping professionally maintained, cleaning gutters seasonally, etc. all fall in the preventive maintenance category. These items are best identified by doing a regular walkthrough to assess building systems, physical conditions of the building, and understanding the life expectancy of building materials, equipment, and replacement costs.
Routine maintenance is the next area of focus and includes any task that is regularly scheduled or planned to deal with wear and tear. Maintenance items in this category might include painting high traffic areas, regular cleaning, etc. These tasks are not emergencies or safety concerns, but reflect the general level of upkeep of the building. Routine maintenance can take significant effort and resources to stay on top of in a meaningful way. Something that our apartment complex managers are fully capable of and have practiced for years and years.
The final category an apartment building management company will focus on is requested maintenance. These are the tasks that are generated by tenants of the building and typically the items that directly affect tenant satisfaction due to the face-to-face nature of the work. These are often emergencies within units, like leaking pipes, plugged sinks, etc. It’s important to understand the details associated with these requests as they can often be alleviated through routine maintenance activities. They can also point to a lack of attention in preventive and routine maintenance items. At Ciminelli, we are sure to check off every box in the preventative and routine maintenance lists, so this last category happens as infrequently as possible.
Categorizing your maintenance needs is done as part of a larger maintenance plan prepared by us. A comprehensive maintenance plan typically includes a regular schedule for preventive and routine maintenance activities. To be as professional as we can, we include a means to measure quality of maintenance services, especially as it relates to requested maintenance items. Our list of pre-approved vendors are familiar with the property, reliable on short notice and after hours, and priced within budget projections. In emergency situations, this list can be invaluable. And, of course, cost estimates for each of these categories are part of the equation to better manage the project financials.
By categorizing your maintenance needs and assigning them through a well thought out, measurable, and cost effective maintenance plan, you can easily work through our apartment building management company to ensure maintenance concerns do not become an issue.
“The Ciminelli maintenance team is very respectful. We come first, which is huge. They’ve always done things timely, never waiting 2 or 3 weeks to complete maintenance requests, they are typically taken care of the day the request is submitted.”
Resident at The Sinclair
“The Mentholatum stood out quite dramatically because of the type of construction, the views, the big windows. We’ve enjoyed the personnel, they are very helpful.”
Resident at The Mentholatum
“Our board sat down with Ciminelli’s prospective new managers and were really impressed with the depth and breadth of services offered… the board is very confident we are not only improving our existence at Parkway, but we’re also saving money”
Member Board of Managers, The Parkway Condominium
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