Ciminelli Residential Portfolio at a Glance

1M+ SF

Residential Portfolio Under Management


Residential Units


Individual Properties

First, preventative maintenance can be thought of as the category which includes all items and tasks on the property that help to avoid future issues to the physical structure. This can include a number of tasks, such as changing filters, cleaning gutters, hiring landscaping, etc. These kinds of items are best identified by doing a regular walkthrough to assess building systems, physical conditions of the building, and understanding the life expectancy of building materials and equipment. It is also important to understand the cost of replacement for all of these items. 

Routine maintenance is the next step for project success. Tasks that require regularly scheduled maintenance to deal with wear and tear. Maintenance of this kind can include painting high traffic areas, regular cleaning, etc. These are not emergencies or safety concerns, but rather, help reflect the level of general upkeep of the building. Routine maintenance can take significant effort and resources when done in a meaningful way. Something that Ciminelli is fully capable of maintaining for our partners. 


The last category of apartment building maintenance deals with the focus of requested maintenance. These are tasks that are very important because they are often generated by the tenants and directly relate to the overall satisfaction of the tenants depending on how they are addressed and handled. These tasks are often emergencies or urgent within the units, like leaking pipes, plugged sinks, etc. Understanding the nature of these tasks are also important as it is possible to reduce the occurrence of these events during the routine maintenance category. Requested maintenance can also point to a lack of attention in the other two categories. With Ciminelli, we make sure to check all the boxes in the first two maintenance categories to reduce the need for requested maintenance as much as possible. When maintenance is requested by your tenants, we work to resolve the issues quickly and with the highest quality while providing friendly and professional service during any face-to-face interactions with the tenants. 

This is just one part of the overall management plan we bring to the table. To provide an even better service, we typically will measure the quality of service for our maintenance. Our list of pre-approved vendors are familiar with the property and reliable on short notice, after hours, and priced within budget projections. Included in the the overall management plan are projected costs for various maintenance tasks, further helping to solidify project financials. 

By categorizing your maintenance needs and assigning them through a well thought out, measurable, and cost effective maintenance plan, you can easily rely on our apartment building management company to ensure maintenance concerns do not become an issue. We are ready to provide your Buffalo apartment with maintenance services that truly make a difference on your property.

Learn More About Our Residential Management Services Contact us today

Don't take our word for it

“Our board sat down with Ciminelli’s prospective new managers and were really impressed with the depth and breadth of services offered… the board is very confident we are not only improving our existence at Parkway, but we’re also saving money”

Craig A.,
Member Board of Managers, The Parkway Condominium

“The Ciminelli maintenance team is very respectful. We come first, which is huge. They’ve always done things timely, never waiting 2 or 3 weeks to complete maintenance requests, they are typically taken care of the day the request is submitted.”

Stephen T.,
Resident at The Sinclair

“The Mentholatum stood out quite dramatically because of the type of construction, the views, the big windows. We’ve enjoyed the personnel, they are very helpful.”

Bonnie S.,
Resident at The Mentholatum

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