As if it were our own


As building owners ourselves, we understand the value of maintaining your assets and ensuring they're delivering the highest possible return for you-and the best possible experience for your tenants. The cornerstones of our management success include a focus on exceeding our clients' expectations through cost efficiencies, identifying Key Performance Indicators, developing comparative analyses, and utilizing competitive bidding, benchmarking, and satisfaction surveys. Our established processes, measurement tools, and metrics set the standard for successful facilities management. 

A property portfolio that speaks for itself

Ciminelli's continually expanding managed portfolio of nearly 16 million square feet speaks volumes about our team's performance. Our service footprint extends across several states and is scalable to meet any client need, independent of geography. 

Efficient facilities management

We use a web-based work order management system to coordinate, schedule and document all service requests and responses, and provide you with customized reports that track performance and ensure a seamless and measurable maintenance experience. 

Our Focus

  • Tenant Retention
  • Preventive Maintenance
  • Construction Management
  • Equipment Repairs/Replacement
  • Bank Equipment Maintenance
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    Measuring Success

    Ciminelli’s superior customer service, highly trained personnel, and state-of-the-art technology have all consistently received high marks from clients responding to our annual satisfaction survey.  Since its inception in 2004, the survey has provided critical client feedback that we rely upon to improve our service delivery model.  Any and all concerns expressed in the survey are personally addressed by our managers.  In addition to client surveys, the facilities management team establishes Key Performance Indicators (KPI’s) with our clients to identify specific goals and achievements that deliver value.  Tracking progress against those KPI’s ensures focus and measurable results for our clients.

     

    Residents at Ciminelli managed residential properties explain how Ciminelli’s service team has directly impacted their living experience.